"As a recently successful First Home Buyer, I can attest that the process of acquiring your first property can be as daunting as it is confusing. After months of viewings and unsuccessful offers, I questioned whether or not I'd eventually find "the one that was right for me". Fortunately, Malia and the Hancock Group's services were recommended to me by a work colleague and my optimism was quickly rejuvenated. Malia was extremely kind and empathetic upon first contact and made it clear that her priority above all else, was to ensure I secured a property I was happy with and met my needs. She was extremely proactive in creating curated property lists with evaluations on price estimates, sales trends for the area and gave recommendations on where she could see value based on her experiences. Malia provided a great level of flexibility to accommodate my preferred viewing times and showed a great amount of patience. I was very specific in what I was wanting from my purchase and Malia always respected that, never leaving me feeling pressured. After no more than a month, Malia and the Hancock Group fulfilled their promise and found me a property that left me feeling extremely grateful that I had contacted them. I'd highly recommend Malia and Hancock for their kind, understanding and professional approach to Real Estate."