"We would like to acknowledge the excellent service provided by Jack and Steven Marshall during the recent sale process of our home. We first met Steven in 1992, and in 1994 he successfully and painlessly sold our family home. (Can't quite recall why Jack wasn't involved in that sale but could have been something to do with teething or toilet training.) Steven kept in touch and was the obvious choice as agent for us, twenty four years later, when we were ready to sell again. This time we got the bonus of Jack as well; two agents for the price of one! They advised us on a marketing plan and explained the various selling methods. Despite our apprehension, they convinced us that auctioning our home would be the best way to achieve our desired price. Steven and Jack's professional yet personable manner ensured that the open homes ran smoothly. We were always given timely feedback and they made themselves available to answer all of our questions. At all times they were punctual, respectful, patient and most importantly, extremely knowledgeable. Their teamwork was remarkable. We knew we were in safe hands. We found the pre-auction meeting with the auctioneer very helpful and reassuring. The message that we heard, several times, was that we were to be in control and a sale would not proceed unless we were entirely comfortable. The auction itself was managed superbly by the Harcourts' team and indeed we felt our opinion was heard. We achieved a price that we were very happy with. Steven and Jack worked tirelessly over the campaign so that we could achieve such a great result. Anyone would be most fortunate to have them as their agents; we certainly are looking forward to working with them again. Thanks again you two. Ross and Vicki Munn"

"Steven’s attention to detail & commitment to the sales (all three of our properties) has been outstanding; he doesn’t hesitate to tell you ‘how it is’, we’ve had constant feedback, so we always felt well-informed & able to make considered decisions. Steven Marshall shares the same initials as Super Man; we would definitely use his services again, but we haven’t got any more properties in Christchurch to sell! -Shane & Deb Hollebon"