Lynne & Alard Russell
"19 Regent Drive Purchaser - Chris Marshall's customer service skills are exceptional - frankly, I think she is just a very nice person who is clearly good at her job. Chris Marshall acted for the vendor and my husband and I were the purchasers. Despite that, we found her to be incredibly helpful, genuine and knowledgeable.
40 Regent Drive Late 2021 we reluctantly decided to sell our beautiful home on the Kapiti Coast and return to the South Island. Selling your home at anytime is stressful, made especially so in our case, because we had poured so much time, love, and money into our property both inside and out and hoped that any new buyer would appreciate our efforts and love the house as much as we did. We have bought, sold, and built several homes and understand the selling process, but we still wished to interview several agents before choosing who we wished to work with.
We made our decision based on professionalism, knowledge, and the person we felt was the right fit for us. We chose Chris Marshall from Harcourts (Paraparaumu branch). We first met Chris when we were looking to purchase a property and she was one of the only agents who kept in touch with us via email over the intervening years.
Our home was Monolithic clad, architecturally designed and built with a Cavity System and did not fall into the category of a Leaky Home, but that didn’t stop some speculation and negativity on the part of potential buyers. Chris managed buyers’ questions, doubts, and misinformation smoothly, professionally and with real knowledge of how the cavity system works in a Monolithic built home.
Chris kept us up to date every step of the way throughout the three-week deadline sale process and secured the best possible price for us. Whilst we waited for confirmation of our sale over the long Christmas/New Year period, Chris, although on annual leave, kept in contact either via phone, email or in person. It was wonderfully reassuring."